Returns & Exchanges
At Margaux, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn merchandise.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.